Help Center - BotSpace

Help Center - BotSpace

Broadcasts

Broadcast via Labels

Broadcast is a very powerful tool tool that allows you to send a message or media to several contacts at once. The broadcast message will appear to be an individual message from you. There are 2 ways of sending broadcasts:

Via your saved contacts/ tags

Via Importing Files

Let us first understand how to send broadcasts via your saved contacts:

Step 1: Go to ‘Broadcast’.

From your BotSpace Dashboard’s Homepage, click on ‘Broadcast’.

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Step 2: On the Broadcast Page, click on ‘Create Broadcast”.

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Step 3: Select the Broadcast Template that you would like to send.

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Step 4: After selecting the Template, scroll down and select the contacts that you would like to send the broadcast to.

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Step 5: After you have selected the Contact List, you can also choose the labels of the customers to whom you want to send the broadcast to.

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Step 6: You can also add new labels to the contacts that you are sending the current broadcast to.

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Step 7: Enter the value to your Template’s variables.

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Step 8: Click on ‘Send now’ if you want to send the broadcast immediately or click on ‘Schedule’ if you want to send out the broadcast at a definite date and/or time.

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Ta-da! Your broadcast is now sent to your recipients. 🎉

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